An order management system (OMS) is a comprehensive computerized framework that enables enterprises to manage sales orders from point of entry through product completion.
It coordinates order management across diverse sales touchpoints to provide seamless visibility into inventory tracking throughout the order-to-cash journey.
An OMS helps companies oversee the complete order operation seamlessly, from the point a oms purchaser submits an order to its accurate shipment and possible return.
It streamlines stock management by offering accurate visibility on inventory status and order history, empowering retailers to optimize their delivery methods and increase shopper satisfaction.
An effective OMS integrates with other operational systems like order management system website platforms, warehouse management systems, oms financial software, and shipping carriers to power a unified order fulfillment ecosystem from initiation to finish.